A multi-agent WhatsApp chat widget for Joomla

Joomla does not include a native WhatsApp chat widget or a team contact-routing interface. Core can cover a simple button or link through a Custom HTML module, an article, or a template change, and module menu assignment can control where that link appears. A template override can change the markup and styling, but it will not provide the scheduling, agent management or live configuration interface described here. That is the gap this extension targets: according to the listing, it combines a component with a system plugin and adds multiple contacts, business-hour rules, mobile and desktop display settings, and a visual administrator preview.

This is aimed at businesses and organisations whose Joomla site needs visitors to start WhatsApp conversations with sales, support or other team members. It may also suit sites that want separate working hours, offline messages or a widget without building those features themselves. A brochure site with one WhatsApp number, or a site that already uses a contact form and has no need for live messaging, has little reason to add it.

• The listing marks it as a free download and lists Joomla 5 and 6 compatibility.
• PIXEL2WEB is the named developer, but the entry is new and shows no reviews, so the directory listing provides little evidence of an established track record.
• Check how the WhatsApp links, phone-number protection, privacy claims and offline QR code behave in your own legal and hosting setup. The listing does not explain update policy, support terms, accessibility, performance impact, or whether the interface has been tested with multilingual and caching configurations.

Listed on the Joomla Extensions Directory.