Extensions
B24U Chat Widget sends Joomla chat leads to a hosted AI service
B24U Chat Widget puts a B24U-hosted AI chat assistant on a Joomla site's public pages and sends captured visitor contacts to that service.
This is a hosted live-support integration, not a new Joomla content or messaging system. Joomla core provides the Contact component, contact forms, user registration and custom fields, but it does not provide a built-in AI assistant that answers from site content or collects chat leads continuously across the front end. A site can handle basic enquiries with a contact form, while a developer could add a chat interface through a template override or custom JavaScript. For an AI conversation and lead pipeline, an extension connected to an external service is the usual route. This plugin goes beyond core by loading the B24U widget and linking the site to a B24U account.
It is aimed at organisations that want conversational pre-sales or support on several pages without building and hosting the chat system themselves. A brochure site with a simple contact form, a site that cannot send visitor messages to a third party, or a team that already operates another chat platform has little reason to install it.
- The plugin is described as free and GPL, but the directory marks it as a paid download; clarify that discrepancy before installation.
- The B24U service has a free trial and paid plans, according to the listing, so ongoing cost and plan limits need checking.
- The listing shows Globerint Pte. Ltd. as developer, Joomla 5 and 6 compatibility, and no reviews. It gives no meaningful directory track-record information.
- Check B24U's privacy, retention, data-processing and AI-training terms, plus what happens if the hosted service is unavailable. Visitor messages, page data and visit analytics are sent externally.
Listed on the Joomla Extensions Directory.